Customer Questions & Answers

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votes
Question:
Q:System halts when reading data stream. What is the reason?
Answer:
A:It may be caused by a slackened connector. Please turn off the tool, firmly connect the connector, and switch it on again.
By Wen yuehua Seller on Jun 26, 2024 0 of 0 found this helpful. Do you?

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0
votes
Question:
Q:What to do if the tool fails to boot up?
Answer:
A:Connect the tool to the USB port of a computer to fix the firmware.
By Wen yuehua Seller on Jun 26, 2024 0 of 0 found this helpful. Do you?

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votes
Question:
Q:Screen of main unit flashes at engine ignition start?
Answer:
A:Caused by electromagnetic disturbing, and this is normal phenomenon.
By Wen yuehua Seller on Jun 26, 2024 0 of 0 found this helpful. Do you?

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0
votes
Question:
Q:There is no response when communicating with on-board computer.
Answer:
A:Please confirm the proper voltage of power supply and check if the throttle has been closed, the transmission is in the neutral position, and the water is in proper temperature.
By Wen yuehua Seller on Jun 26, 2024 0 of 0 found this helpful. Do you?

0 Votes
0
votes
Question:
Q:does CR5011E have bluetooth?
Answer:
A:No, it does not have Bluetooth.
By Wen yuehua Seller on Apr 16, 2024 0 of 0 found this helpful. Do you?

0 Votes
Total 5 items, 20 items/p, current page 1/1.
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